This policy explains how subscriptions, payments, cancellations, and refunds are handled when using Vendor Linker’s services. By creating an account and subscribing, you agree to the terms outlined below.

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Subscription Billing

Month-to-Month Billing
All subscriptions are billed monthly in advance at the start of each billing cycle.

Automatic Renewal
Subscriptions automatically renew each month unless canceled before the renewal date. You authorize Vendor Linker to charge your designated payment method accordingly.

Payment Processing
All payments are securely processed through Stripe, our third-party payment provider. Vendor Linker does not store or manage payment information directly.

Taxes and Fees
Sales tax may apply depending on your billing location. You are also responsible for any additional bank fees or foreign transaction charges imposed by your payment provider.

Failed Payments
If a payment attempt fails, we may retry automatically. Continued failure may lead to account suspension until payment is successfully processed.

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Cancellations

Cancel Anytime
You may cancel your subscription at any time through your Vendor Linker account settings or by emailing us at Support@getvendorlinker.com.

Effective Date of Cancellation
Your subscription will remain active until the end of the current billing cycle. You will not be charged again unless you choose to re-subscribe.

Re-subscribing
You can re-subscribe at any time. A new billing cycle will begin on the purchase date.

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 Refund Policy

Non-Refundable Payments

All subscription fees are non-refundable, including:

• Partial billing periods

• Unused time or features

• Failure to cancel before renewal

• Dissatisfaction not related to a technical or billing issue

Exceptions to Non-Refundable Policy
Refunds may be issued at our sole discretion in the following limited situations:

• Duplicate charges due to system error

• Verified billing mistakes

• Other exceptional cases reviewed individually

Refund Method
If approved, refunds will be issued to the original payment method via Stripe. Processing times vary based on your financial institution.

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Disputes & Chargebacks

Please Contact Us First

Before initiating a chargeback, please contact Support@getvendorlinker.com. Most billing concerns can be quickly resolved.

Chargeback Consequences
Filing a chargeback without prior communication may result in:

• Immediate suspension or termination of your Vendor Linker account

• Ineligibility for any future refunds or credits

• Possible recovery or collection efforts if applicable

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Policy Updates

Vendor Linker reserves the right to update this policy at any time. Significant changes will be communicated via email or posted in your account dashboard.

Continued use of our Services after updates constitutes acceptance of the revised policy.

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Governing Terms

This Billing & Refund Policy is part of the Vendor Linker Terms of Service. If a conflict arises between this Policy and the Terms of Service, the Terms of Service will take precedence.

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Contact Us

For any questions related to cancellations, billing, or refunds, please reach out to our support team:

Vendor Linker
Email: Support@getvendorlinker.com.

Dallas, Tx